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Telenor is shutting service centers all over the country

  imran zaheer

Telenor has announced that it will be closing its sales and service centers all over Pakistan. All the workforce would be terminated. Up till now 17 service centers are closed and now there would be 289 franchises all across the country. Telenor thinks that customers are educated enough to use the support center through the self-care apps and help lines.

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With this decision around 200 employees will lose their jobs. This is not a good news for Telenor service center employees but Telenor is also compensating them with a compensation (gross salaries x number of years in service x 0.5) plus other benefits which includes medical allowances which is in addition to annual bonus (2.25 salaries) and gratuity for eligible the eligible employees under the company’s policy.

Conclusion:

This is not good for the employees but Telenor must have done this to cut its budgets but on the other hand they are also compensating the employees so that their routine budgets does not get affected until they find the other jobs.

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